Somfy Awning Remote Troubleshooting

Request an online quote or use our selection assistant to find your product. The remote control works without problems under most conditions but on occasion it may lose its connection with the motor control unit. The problem with your somfy motorized product could be as simple a fix as a battery change.

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Remote a wall switch and a timer and the motor is a member of 4 groups then 12 channels are used.

Somfy awning remote troubleshooting.

Troubleshooting the somfy rts remotes. First check to see if the remote control led illuminates when a directional button is pressed. Try the up down or my button on your remote and pay attention to the led display. If the remote control stops working with the awning it needs to be reset.

If a sensor is then added at a later date a previously recorded channel will be lost. Often you will need to reset your somfy rts remotes when they have an issue or malfunction. Standard awnings using a sunea rts motor. Cassette awnings using a sunea rts motor.

Somfy rts trouble shooting guide. We are here to help. Try to reset the motor to factory mode. A jog is a brief in and out move of your motorized product.

If the led does not illuminate replace the cr2430 battery in the remote. When the blind or awning stops functioning let the motor cool down for. Unplug for two seconds plug it back in for 10 seconds unplug it for two more seconds and then plug. They can operate the remote while sitting without having to point it at the covering.

The somfy rts remote gives users control from anywhere making it easy to adjust the coverings. If it does not jog continue to the next step. Find out our products manuals and frequently asked questions. The awnings are operated with buttons on the motor control or by a remote control.